Privacy Policy
At Ezzy Home Services, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, or use our services. By accessing our website or engaging with our services, you agree to the practices described in this Privacy Policy.
- Information We Collect
We may collect personal information that you voluntarily provide to us, including your name, phone number, email address, service address, and any other details submitted through contact forms, inquiries, bookings, or customer support communications.
We may also collect certain non-personal information automatically when you visit our website, such as your IP address, browser type, device information, pages visited, and usage data to help improve our website performance and user experience.
- How We Use Your Information
The information we collect may be used to:
• Provide and manage our cleaning, interior, and maintenance services.
• Process service inquiries, bookings, and customer requests.
• Communicate with you regarding appointments, updates, and support.
• Improve our services, website functionality, and customer experience.
• Send important notifications related to our services.
• Comply with legal obligations and business requirements.
- Information Sharing
Ezzy Home Services does not sell, rent, or trade your personal information to third parties. We may share information only when necessary with trusted service providers, employees, contractors, or partners who assist us in delivering services and operating our business. Such parties are required to maintain the confidentiality of your information.
We may also disclose information when required by law, legal process, government authorities, or to protect our legal rights and business interests.
- Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or destruction. While we strive to maintain high security standards, no method of online transmission or electronic storage can be guaranteed as completely secure.
- Cookies and Website Analytics
Our website may use cookies and similar technologies to enhance user experience, analyze website traffic, and improve website performance. Cookies help us understand how visitors interact with our website and allow us to provide a more personalized browsing experience.
You may choose to disable cookies through your browser settings; however, some website features may not function properly as a result.
- Third-Party Links
Our website may contain links to third-party websites or services for your convenience. We are not responsible for the privacy practices, content, or policies of external websites. We encourage users to review the privacy policies of any third-party websites they visit.
- Customer Communication
By providing your contact information, you consent to receive service-related communications, appointment confirmations, customer support responses, and important updates from Ezzy Home Services through phone calls, SMS, WhatsApp, email, or other communication channels.
- Data Retention
We retain personal information only for as long as necessary to fulfill business purposes, provide services, maintain records, resolve disputes, comply with legal obligations, and enforce our agreements.
- Your Rights
You may request access to, correction of, or removal of your personal information by contacting us. Subject to applicable laws and business requirements, we will make reasonable efforts to respond to such requests in a timely manner.
- Children’s Privacy
Our services are intended for individuals who are legally capable of entering into service agreements. We do not knowingly collect personal information from children without appropriate consent.
- Changes to This Privacy Policy
Ezzy Home Services reserves the right to update, modify, or revise this Privacy Policy at any time. Any changes will be posted on this page and will become effective immediately upon publication. We encourage users to review this policy periodically.
- Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us through our official phone number, email address, or website contact form.
By using our website and services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.